O7 Club Cala Ratajda ★★★

Let’s start with pros: great location if you’re staying in Cala Ratjada, close to the beaches and centre and bus station. Cala Ratjada is however quite far from the airport and there’s no direct airport bus. But if you’re taking a hotel transfer or a taxi that shouldn’t be a big problem. The swimming pool is quite nice. There are two actually - one 1.5m deep and the second almost 2.3m deep. Food is ok but nothing special. Drinks in all inclusive are very good except pre made cocktail (it’s better to take spirit mix, wine or beer). We were able to extend our stay till 4pm for €20 Staff is very friendly and helpful. Overall I recommend this hotel if you’re on a budget. If you can pay extra €200-300 go somewhere else. We paid €500 all inclusive for 5 nights so I think it’s a great value for money but next time I would definitely consider something better. The bad reviews are too bad in my opinion. I wrote below things we didn’t like or need improvement but it’s nothing terrible or off putting.

First and foremost: there’s no safe locker in the rooms. You need to pay €3 per day to get a locker. This is ridiculous as something like a locker should be a standard nowadays. We had no wi-fi in our room (we were 3rd floor above reception). Food was ok but limited choices, food stations were a bit messy and the whole restaurant wasn’t the cleanest (they need more staff or more attention to details). Coffee wasn’t good. It was instant coffee, I can taste that instantly. So if you don’t mind it it’s ok but if you need a good quality coffee to enjoy then you need to drink somewhere else. Black tea was super weak, I live in the UK so I’m used to very strong tea. I had peppermint instead and it was good. I was a little disappointed that they didn’t have olives every day at the salad station, also there was no ham and cheese options for lunch and dinner (not important but it would be nice to have it). You need to pay €1 for a cup at the bar, that’s fine but remember to take your cup every time you go there. NOTE: it’s a deposit and you can claim this money back at the end of your stay (at downstairs bar). There are no proper cups for coffee and tea at the bars which is ridiculous as I don’t like drinking hot drinks from a plastic. If I wanted a tea after lunch or dinner I had to take a cup from a dining room with me to a bar. FOOD: Breakfast- very basic, no omlet station and making bbq sausages in the morning isn’t a great idea, the smoke was everywhere and it wasn’t pleasant to sit outside. Lunch - again basic but ok. Hot drink machines don’t work at lunch and dinner time. Dinner - there were a few varieties but mostly the same every night. Ok but if you want to eat something delicious and authentic you need to eat outside. The food in this hotel is just to keep you filled so you’re not hungry. (We’re not fussy eaters so it was ok for us but if you’re a foodie and eating well is important part of your stay then you won’t find it in this hotel).

Very clean (even brushed the grass every day) Not even 5 minute walk into town Relaxing Very clean pools and seating areas

Not much entertainment (Thursdays and Saturdays) Food was okay could have been better but still you get what you pay for

Staff were friendly, location good and food wasn’t bad. Rooms were clean and tidy, pool area was well maintained.

Very basic room and very old school air con which I couldn’t get my head around. I think if you’re a fussy eater you will struggle here.

Can’t knock it for the money and spotlessly clean

Big distance from the airport

Good location, fairly clean if you don't look under the sink I guess. Decent comfy bed. Aircon worked . Clean towels. Staff was mostly lovely Food was alright to be honest. Not restaurant quality. For the price it costs it's was alright.

Shampoo and shower gel just once on arrival , so we had to buy shampoo and everything after that. Cocktails was very basic and not very tasty and I don't recommend orange juice . And cocktails was too sweet.

Ambiance global

Fitness pas top

Very nice and good swimming pools, the room was really big enough, very clean and comfortable. The room was cleaned every day (excluding Tuesday), the towels were changed every each time I needed. The property generally clean and nice. Very close to the town, short distance to the lovely beach. Staff was really nice and friendly. It was not big food choice for the meals but was tasty and no one was hungry. We had really good time but honestly I think the price was not adequate for the food ( I mean snack bar) and no any entertainment during the day and evenings, just once was live music, once dj during our stay.

No music on swimming pools area Snack bar No entertainments or shows in the evening

Location and quiet, calm, garden

Food, more fresh and Baleares vegetables and fruit

Great location, okay value for money and very pleasant staff they couldn’t do enough for you!

Bathroom wasn’t very clean, toilet wouldn’t flush properly, pool floor was very gritty, aircon in the room did nothing making it very very warm at night and there was a lot of noise from the rooms above and next door

close to the beach and port. Great walks around. Staff really friendly and very clean

Le personnel

Les repas pas très variés

Le seul point positif était la localisation. Proche du centre ville

Hotel vieux, chambre avec clim qui ne fonctionne pas. Ménage fait très rarement dans les chambres et bâclés, juste changement des serviettes et rentendu les draps du lit. Nourriture toujours la même et vraiment pas bonne, même les pâtes étaient trop cuite tous les jours. Vaisselle toujours sale. Personnel pas aimable du temps, une fois l'heure du restaurant ils nous foutent dehors, on peut même pas rester en terasse. Piscine bien mais non surveillé, que se soit le jour et la nuit tout le monde va dedans à n'importe quelle heure.

La cucina.

Il personale era gentile, soprattutto i camerieri e gli inservienti delle pulizie, a cui facciamo i complimenti. Reception sempre disponibile se c'era bisogno. Buono il servizio all inclusive per le bevande fino alle 23 , perché in camera purtroppo non c'è minifrigor e sarebbe tutto caldo.

Albergo prettamente per clientela tedesca. Non si parlava Italiano, poco l'inglese, abbiamo usato Google traduttore per farci capire non avendo studiato spagnolo o francese. Personale comunque gentile. La struttura dove abbiamo alloggiato era un po' vecchia e trascurata, lasciata andare, con arredi datati , infissi un po' rovinati, bagno senza aspirazione, purtroppo non c'era un minifrigo x tenere al fresco le bevande, solo 2 prese x telefono ( 1 in bagno 1 accanto al letto) . TV con canali solo tedeschi ( essendo italiani almeno qualche canale inglese/italiano avrebbe aiutato). Sdraio in piscina poche rispetto alla clientela. La sera era illuminata solo la zona dove c'era il baretto centrale, i tavoli esterni vicino alla piscina restavano del buio al calare del sole ed era impossibile restare per giocare almeno a carte, visto che i tavoli al centro erano tutti occupati ( troppo pochi ). Cibo poco vario , a volte sembravano cose surgelate es alcune verdure e pesce...spiaggia un po' distante rispetto alle aspettative ( Min 15 minuti)

La posizione vicino al centro e alle spiagge. Staf gentile.

La mancanza di regole per la piscina e lettini. Venivano occupati dalla mattina anche se non c'era nessuno.

La piscina, aerea comuni, località,

Allora non so da dove cominciare Delle camere...di positivo molto spaziosa Di negativo c'è un elenco Lampadine sono bruciati Bottone vaso sanitario rotto Area condizionata non funziona, neanche i termostato, Non c'è frigo nelle stanze Vasca da bagno sporchissima Vasca da bagno non scendeva l'acqua. La ciliegina sulla torta è piovuto nel bagno. La mini tv c'è, pero non esiste telecomando, abbiamo provato accendere manualmente e nessun canale era visibile. Struttura vecchia senza nessuna manutenzione. Tende rotte. Pulizia.. Non fanno cambio di lenzuoli, e teli da bagno. Ho dovuto chiedere la addetta gli attrezzi x pulire. A questo punto faceva io la pulizia e loro entravano solo per cambio cestini bagno. Nei corridoio c'è il Moquette vecchissima e purtroppo non aspirano e non lavano e sporche. Riguardo a mangiare e discreto, peccato che spesso trovava sporco piatti insieme hai puliti. Le bevande sono a disposizione. Non c'è animazioni. Pochi ombrellone. Non ci tornerei mai più.

Ho trovato scarafaggi e formiche in camera e le.porte rotte. Mi hanno dato una camera con 2 letti separati e lontani senza comodini . Non hanno fatto le pulizie un giorno nè cambiato le lenzuola. Quando siamo andati via mia moglie ha trovato uno scarafaggio nella valigia e gli è saltato addosso e leo si è fatta male al piede.

Ho trovato scarafaggi e formiche in camera e le.porte rotte. Mi hanno dato una camera con 2 letti separati e lontani senza comodini . Non hanno fatto le pulizie un giorno nè cambiato le lenzuola. Quando siamo andati via mia moglie ha trovato uno scarafaggio nella valigia e gli è saltato addosso e leo si è fatta male al piede. Il cibo poi era pessimo e i camerieri scortesi. Penso di dare mandato ad avvocato per i danni.